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Ratings & testimonials

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Markus Schütze
Markus Schütze
17:35 09 Jan 20
Ich war heute wegen der Behandlung meiner Alterssichtigkeit in der Augenklinik Domed in Dortmund. Das erste Positive war, dass ich um 11 Uhr einen Termin für ein Beratungsgespräch hatte und dieser auch um 11 Uhr stattgefunden hat. Das Gespräch mit Herrn Thomas war sehr informativ für mich und ich wurde über alle Methoden zur Behandlung meiner Alterssichtigkeit sehr gut aufgeklärt.Er hat mir auch sehr geduldig alle meine Fragen beantwortet. Herr Thomas hat sich sehr viel Zeit für mich genommen und zusammen haben wir die für mich wahrscheinlich beste Lösung gefunden. Natürlich darf man bei einer privat bezahlten Behandlung sowas eigentlich erwarten, aber selbstverständlich ist es trotzdem nicht. Ich muss sagen, dass ich ich mich nach meinem ersten Eindruck hier sehr gut aufgehoben fühle. Als nächstes kommt die Voruntersuchung bei der ich auch mit Dr. Asani über die OP sprechen werde. Diese ist allerdings auf meinem Wunsch hin, erst Ende März. Wir werden sehen ob, sich dann mein positiver erster Eindruck bestätigt. Wer sich so wie ich nicht mit einer Brille anfreunden kann, den kann ich einen Besuch zu einem (kostenlosen) Beratungsgespräch in dieser Augenklinik nur empfehlen.
Elke Gabriel
Elke Gabriel
11:01 18 Nov 19
Fühlte mich dort sehr wohl. Die Mitarbeiter, so wie Alexander Thomas, waren sehr freundlich und nahmen mir die Angst vor der OP
peter schiefelbein
peter schiefelbein
13:17 22 Oct 19
In besten Händen !Sehr freundlicher Empfang. - Außerordentlich angenehme, vertrauenswürdige Beratung und Behandlung(in meinem Fall die Ärztin Frau Azra Kjato).
Karsten Ostwald
Karsten Ostwald
17:57 04 Oct 19
Sehr freundlich und vor Allem hoch kompetent wird hier behandelt.Ich habe an beiden Augen im Juni eine CAT OP erhalten und bin mit dem Ergebnis und der Behandlung sehr zufrieden.
Murat M
Murat M
10:02 07 Jul 19
Seit Ende 2015 regelmäßiger Kunde / Patient bei der Westfalen Klinik . Ambiente finde ich recht angenehm, freundliches Personal . Mein persönlicher Dank für die gute Arbeit geht an Dr. Asani , Kompetent , Freundlich, Hilfsbereit und Sympathisch. Habe mich dort zwei mal Operieren lassen , Dr. Asani versteht sein Handwerk.Im Grunde genommen wären hier 5 Sterne verdient , aber einen ziehe ich ab , aufgrund Koordinierung der Termine und die daraus resultierenden Wartezeiten vor Ort . Teilweise zwischen 2-3 Std .
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Saskia Masur
Saskia Masur
14:56 18 Feb 21
Am gleichen Tag noch einen Termin für die Seeschuhle bekommen. Sehr kurze Wartezeit und das ganze Team Super freundlich. Vielen Dank. Kann ich nur zu 100 Prozent Weiterempfehlen
Mops Engel e.V. Pug Rescue
Mops Engel e.V. Pug Rescue
13:35 03 Dec 19
Update 2.11.2019 Wieder ein Notfall in der Familie. Alles hat super geklappt. Früh anrufen, einen Termin um 13.00 Uhr erhalten. Umfangreiche Untersuchungen, Diagnose gestellt.Alle Helferinnen sind super freundlich. Die Ärztin kompetent, beantwortete alle Fragen. Das ganze hat 2 Stunden gedauert ( Helferin entschuldigte sich für die „langen“ Wartezeiten zwischen den Untersuchungen. Wir waren wieder zufrieden. Die Praxis wird unsere!!Heute früh angerufen wegen verblitzter Augen, also ein Notfall. Wir durften um 8.30 kommen. 1 Stunde Wartezeit finde ich völlig ok. Alle Mitarbeiterinnen und die behandelnde Ärztin waren freundlich, die Praxis scheint sehr gut organisiert zu sein.Wir waren zufrieden.
Carsten Rambasky
Carsten Rambasky
11:58 19 Aug 19
Ich bin in der Praxis seit einigen Jahren in Behandlung.Bin voll zufrieden.
Lydia Willamowski
Lydia Willamowski
17:34 23 Jul 19
Ein tolles Team, nettes Personal und angenehmes Ambiente.Man kann sich nur wohlfühlen und wird gut umsorgt.
Timo Rosenblatt
Timo Rosenblatt
13:45 28 May 19
Ich kann die schlechten Bewertungen nicht verstehen. Morgens einen Termin für denselben Nachmittag bekommen. Innerhalb von 30 Minuten wieder raus gewesen. Fachlich einen guten Eindruck gemacht und das Praxisteam nett. Alles top.
Annika
Annika
09:41 10 Feb 19
Ich kann die negativen Bewertungen absolut nicht verstehen.Wir sind mit unsere Kinder dort in Behandlung und mehr als zufrieden.Sehr kinderfreundlich auch die Sehschule war richtig klasse da wäre ich selbst gern noch Kind😂.Freundlich, keine lange Wartezeiten man wird als Patient wahr genommen.Fragen blieben nicht offen sondern wurden direkt beantwortet .
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Peter Z.
Peter Z.
08:53 25 Nov 19
Ich persönlich kann die schlechten Bewertungen zum Glück nicht teilen: Telefonische Erreichbarkeit gut, Termin innerhalb der nächste Woche vereinbart (das kenne ich von anderen Augenärzten auch ganz anders), Wartezeit in der Praxis extrem kurz, Mitarbeiter sowie Arzt sehr höflich, hilfsbereit und kompetent. Habe mit Wartezeit gerade mal 30 Minuten in der Praxis verbracht. Besser kann der erste Eindruck eigentlich nicht sein. Danke und bis zum nächsten Mal.
Ralf Sorgatz
Ralf Sorgatz
16:12 02 Jul 19
Ich hatte keinen Termin, war also eine akute Augensache. Ich hatte mich schon mit viel Wartezeit abgefunden, ging aber relativ schnell, vielleich 30 Minuten gewartet. Der arzt war sehr gut und informativ, ich kann nur positives berichten
Herbert Mohr
Herbert Mohr
10:13 20 Mar 19
Ich kann mich manchen schlechten Rezensionen hier absolut nicht anschließen.ich bin in dieser Praxis immer zuvorkommend behandelt worden, die Ärztin war supernett und kam immer auf den Punkt. Und das Personal war sehr sehr freundlich und in jeder Hinsicht immer hilfsbereit.man muss auch dazu sagen dass diese Praxis ein hauptknotenpunkt ist. Wirklich sehr gute Praxis
Homam Satouf
Homam Satouf
21:50 02 Nov 18
Sehr sympatisch und professionell.
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Jörg Hermann
Jörg Hermann
10:59 17 Dec 19
Frau Dr. Schulte ist eine sehr kompetente Ärztin, nimmt sich Zeit für ihre Patienten und behandelt mit viel Einfühlungsvermögen - uneingeschränkt empfehlenswert.
Wolfgang Osthaus
Wolfgang Osthaus
14:28 09 May 19
Maik Kaminski
Maik Kaminski
19:06 12 Mar 19
Ich bin begeistert. Von meinem Anruf mitten in der Woche bei einem akuten Problem. Die freundliche Art und Kompetenz am Telefon der Mitarbeiterin bis zur Diagnose von Frau Dr. Schulte. Die Praxis macht einen außergewöhnlich strukturierten Eindruck mit einer Ärztin, die ruhig, sachlich die Dinge erklärt und dabei eine gewisse Harmonie versprüht. Selten so einen angenehmen Arztbesuch erlebt.
Liane Wesseler
Liane Wesseler
17:49 24 Sep 18
Fr. Dr. Schulte ist nur zu empfehlen. Ich war samstags im Notfalldienst das erste Mal dort und bin ausführlich, kompetent und sehr freundlich behandelt worden. Werde wohl, trotz einiger Entfernung, als Patientin wiederkommen. Danke.
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Testimonials

"Femto-Cataract-OP highly recommandable"
by Thomas Reimann

My tale of woe already began in November 2019. Already then I noticed a veil on my right eye. What worried me more and more. Most of the time I searched for my symptoms on the net and also looked at reviews of doctors. Friends just said: “Let it be done abroad, because of the costs”. But I wanted to have it done locally and found the DOmed eye clinic on the net.


At first I read something about private and self-payers. Always in the back of my mind that I wanted to have better lenses anyway than the GKV would pay. On the homepage of the clinic I then saw the closed ophthalmologists in Dortmund. Shortly afterwards I made an appointment.

Translated with www.DeepL.com/Translator (free version)

In the practice itself I was dripped and I was prescribed drops to moisten. At the next appointment, my own suspicion of “cataract” was confirmed. The ophthalmologist also immediately arranged for me to have an appointment for cataract surgery at the DOmed Eye Clinic.

After only 1 week I had the preliminary examination there. I have to say that the staff and the whole ambience had already taken away my initial excitement. I myself had planned to have cataract surgery and laser the other eye. But during the examinations, cataracts were found in both eyes. So I had to get 2 new lenses.

Through the careful consultation with Mr. Weber, I was aware that I wanted premium lenses. And through my own research and consultation, I wanted the surgery to be performed with the Femto Laser. Logically, it is associated with additional costs. But I must also say that it was and is worth every cent. It’s just one thing for your whole life.

At the first operation, further examinations were necessary. After a short waiting period I took a seat in front of the OP. Lockers for valuables even existed.

Then the anesthetist opened the sliding door. I thought to myself, oh God it is starting. But my pulse was 65, so I was completely relaxed. He discussed the methods with me and also explained them to me. In the end, I decided to use a drip anesthesia.

When I was lying on the couch, I got some drops in my eye for anaesthesia and I just felt comfortable. With my eyes closed, I was pushed into the operating room. I remember there was soothing music playing, just like before in the practice. One eye was taped, the face was covered and disinfected. I heard some voices.

After a few minutes I was told to open the diseased eye and shortly after I saw the laser and Dr. Asani. Mr. Asani inserted the eyelid lock for me and the laser sat gently on the eye. So I noticed absolutely nothing. If someone asks me how it was, I can only say that it was a play of colors throughout. The most beautiful thing for sure while the new lens was inserted. Looked like blue sky with some clouds. After 10 minutes it felt like it was already over. I got an eye patch on the operated eye and afterwards I was allowed to strengthen myself with bread and coffee. This is how the second surgery went, totally chilled.

Conclusion: Cataract surgery with the Femto Laser is highly recommended. With the anesthesia everyone has to decide for himself. I am very satisfied with the clinic.

Thomas Reimann
Thomas Reimann

"Bioptics – A lifelong dream come true"
by Nina Neumann Part 1

Nina Neumann

Dear readers,

I would like to tell you my story and share my experiences with the DOmed team and their treatment.

The topic of short-sightedness has been a part of my life since before my second birthday and has been a significant influence on my life right up to the present day. After I got my first “jam jar glasses” at two years old and had my first contact lenses at 6, which I stopped being able to tolerate at 17, meaning I was once more committed to wearing glasses, today I am infinitely grateful to finally be able to turn my back on the question of defective vision.

For as long as I can remember, I have dreamt of waking up and being able to see properly. Perhaps for some people, defective vision is only a minor nuisance. But for me, it meant lots of teasing, a lack of self-esteem and discomfort. With my severe short-sightedness, I viewed myself as unattractive and not beautiful. As I couldn’t tolerate contact lenses, it was clear to me from an early age that I would need to think about an operation in the long term. After my prescriptions stayed stable enough for a couple of years, the time had come to consider the operation. I came across the DOmed Augenklinik Westfalen team through Mr. Driesen, who has been in my life for many years as a specialist optometrist and also privately as a good friend. He called my attention to today’s surgical techniques and the various possibilities they offer, and thanks to his encouragement, I finally dared to take this step.

After the preliminary investigations had been completed and it was clear that I was a suitable candidate for the operation, appointments were arranged, and I was one step closer to my dream. Together with Dr. Asani, we decided on a “Bioptics” combination method in which lenses in the sense of ICL (intraocular contact lenses) are implanted and the remaining corneal curvature is lasered (Femto LASIK) a couple of weeks later.

From the outset, I felt in good hands and well looked after by Dr. Asani and his team. This was also the case on each day of the operation. I was supported through the operations calmly and caringly. Everyone in the practice has a sympathetic ear for questions of any kind, as well as any doubts or fears which may arise. The follow-up care after the operations was seamless and comprehensive. As a surgeon, Dr. Asani was even accessible via telephone round the clock on the days of both operations.

"Bioptics – A lifelong dream come true"
by Nina Neumann Part 2

After the first operation (ICL under a general anaesthetic), my awareness of the world around me was already significantly different. There was only a small visual defect remaining in the form of corneal curvature, such that I was already able to experience my day-to-day life almost completely clearly. I could hardly believe that the next day I was barely able to notice that I had had an operation the day before – I didn’t experience any pain.

The second procedure, the laser operation, took place under local anaesthesia. Thanks to the explanations given during the procedure, everything was easy to understand and my fears were alleviated. After the operation, my eyes were extremely sensitive and irritated. I simply went to bed very early on that day. The following day, it felt almost as if nothing had happened and I was able to see everything clearly. At my check-up, my prescription values had already reached 0 dioptres and a visual power of 125%, which I had never had even with glasses. I was speechless and so happy.

Overall, I only have positive things to say about the operation, the team, and my new way of experiencing life.

With this testimonial I want to encourage people who may still be doubtful or scared of an operation. The practice team at DOmed will alleviate any doubts and the care and treatment leaves nothing to be desired; here, the patient takes centre stage.

I would like to wholeheartedly thank Dr. Asani, Mr. Driesen and the whole DOmed team for fulfilling my greatest desire. A few weeks after the procedure, I still catch myself reaching for my nose to adjust my glasses and then noticing that there’s nothing there anymore. I smile to myself every time and rejoice anew about my completely new lifestyle.

Nina Neumann

“A life without glasses”
by Katharina Cramer Part 1

Cramer

Dear reader,

In this testimonial I would like to tell you about my project “A life without glasses”. Since I can remember, I have been wearing glasses – and for almost as long, I have been wishing I didn’t need them. When appearances became more important during puberty and I couldn’t stand hearing other people’s comments anymore, I started to ask my ophthalmologist if it was possible to no longer need glasses. As a consequence, I started wearing soft contact lenses. To my delight, this worked in my free time very well, meaning that my nose was able to enjoy freedom then at least. The problem was that I was unable to wear them at school, or later at work, as due to my severe astigmatism it was impossible to achieve 100% vision with the soft lenses.

After further enquiries with my ophthalmologist, we tried hard contact lenses, which were individually adjusted to my astigmatism. With the new lenses, I had 100% vision and was very happy to be able to go about my life without glasses all the time. However, even after a long period of adjustment, I was not able to wear the lenses more than a couple of hours a day, as they caused my eyes to become too dry. While sitting in my ophthalmologist’s waiting room once more, I saw a flyer about laser eye surgery and asked my ophthalmologist whether it would be an option for me. However, she initially advised against it given my prescription. For the moment, I left it at soft contact lenses and glasses. But whenever I came for my check-up, I asked my doctor about it again – to my regret, she did not change her opinion. Now my wedding is coming up in December and I ventured to pester my doctor once more. Hope dies last, as is well known, and eventually this argument and my long period of badgering my doctor were enough for her to finally give in and I was able to make an appointment with a DOmed specialist for an initial consultation. The initial intention was to test whether it would be possible in principle for me to have laser eye surgery. I made the appointment and was very excited to see what the specialist would say and find out about how the operation takes place. The idea of eye surgery, even though it was something I wanted, was still a little concerning, because I didn’t know what lay before me.

After the initial consultation appointment, it was clear that there was hope for me! Another appointment followed to decide whether the operation was feasible or not. I can tell you already, the operation was a possibility. Of course, this triggered some worries, but they were definitely outweighed by happiness. I was extremely nervous beforehand, because if the surgeon said no, that would be the final blow for my hopes of life without glasses and a wedding without contact lens problems. The practice nurses were very caring and explained in detail what seemed like a thousand devices I had to look through, which was very reassuring and made me aware of how exactly the preparations for this type of operation work. Afterwards, the DOmed Refractive Manager took special measurements of my cornea and vision and I received a very detailed explanation of the operational procedure, which at least slightly reduced my anxiety about the operation. After everything was finished, I was finally able to meet with the surgeon, Dr. med Minir Asani. First of all, he looked at all the examination results, examined me and then said the magic words: “We can do the surgery!” It goes without saying that I couldn’t stop grinning after that. Of course, he also informed me that I was a high-risk patient, as my prescription and slightly dry eyes did not constitute the ideal conditions. He informed me about all the risks and side-effects, and was calm and composed answering any questions I still had. As soon as I left the practice, I called my fiancé and told him that I was able to have the surgery and that he should keep the day of the operation free. Naturally he was just as pleased as me and is curious to see how everything will work out. The years of waiting were worth it, I finally have my appointment!

“A life without glasses”
by Katharina Cramer Part 2

Cramer

My project “A life without glasses” is complete. The operation was two weeks ago, and I am very happy with the results. The operation itself was trouble-free and more relaxed than I expected. Of course, I was a little anxious beforehand, but when I arrived at the practice, I was given a sedative so that I didn’t feel too nervous.

After a short wait, I went into the operating anteroom, where the practice nurse was relaxed enough to joke with me “you have to match the surgical team” as she covered up my hair and shoes with covers. After a short time, I was taken into the operating theatre and greeted by Dr. Asani. At this point I would like to give those of you who also plan to have the surgery a tip: wear warm enough clothes. It is a bit chilly in the operating surgery if you’re used to outside temperatures of 28°.

At the beginning, I didn’t notice the temperature at all, probably because I was still too anxious to notice, but after the first eye was finished and I was more relaxed, I was glad that I was covered with a blanket. The treatment couch I was lying on could be swivelled around. This is necessary because first you lie under the equipment which makes the cut, and then you are moved underneath the equipment which corrects the vision by laser treatment. My eyes were anaesthetised with eye drops and then I was moved underneath the first piece of equipment.

My right eye was up first, while the left eye was covered up. A lid speculum was inserted, which I didn’t feel at all. I saw a circle of light with a green dot in the centre. After the lid speculum was in place, a funnel was placed over the eye and the laser was moved over the eye, without me noticing it. I simply felt pressure on my eye, but it wasn’t bad at all and then everything went black, with a little green. There were one or two clicks, then the funnel was removed again and I was able to close my eye again, which was then covered up. The cutting was already completed for the first eye. The procedure was repeated for my left eye.

When both eyes were finished, I was moved under the other laser. Again, the right eye was treated first and the left covered up. Once more, a lid speculum was placed first, which was a little more unpleasant than the first time. Under the second laser I saw only three blurry dots, the outer two of which were red while the central dot was green. I was told to concentrate on the green dot. Dr. Asani lifted up the “flap”, which feels stranger to write than it felt, because I didn’t sense it at all. The feeling of “lifting up” is similar to the moment when you take glasses off; you go from seeing clearly to blurry vision, but can still see that something is happening in front of your eyes. I lay there and looked at the green light the whole time, then the doctor told me to stay very still for a moment, because the laser surgery was going to take place. This only took around ten seconds, in which the dots got a little larger and blurrier. There was also a strange smell, and the doctor said “OK, you’re done already”. The slight smell of burning was a little disconcerting, but not too bad, as it dissipated quickly.

After the surgery was complete, the eye was rinsed. I have to say that this was the best moment, as it was cooled and passed over gently. After the rinsing, the cornea (the flap) was put back down and the eye was, to my delight, briefly rinsed again. After the lid speculum was removed, the first eye was finished already. As the whole procedure had been so short and pain-free, I relaxed and enjoyed the warm blanket I had been covered with. Now it was time for the second eye. When that too was finished, which also seemed to be quick, I sat up on the edge of the treatment couch and was asked to look at the clock on the wall for a moment. And… I could read it! I was delighted.

After that I was asked to keep my eyes closed for another ten minutes and to sit in the waiting room. I was happy to do so, as my eyes were burning quite a lot, but was still unable to resist the temptation to squint at my watch and be pleased that I could read it. My fiancé picked me up from the waiting room and we drove home. I wasn’t able to see very well at first, as it was far too bright outside – as I mentioned, 28° degrees and plenty of sunshine, which the sunglasses weren’t enough to help with. I was quite tired from the nerves and took a rest at home. For the first days, I needed to use drops often, as my eyes were very dry and were watering a lot.

But starting from the following morning, I was able to read everything. The first thing I read was the ingredients list on my tube of toothpaste as I couldn’t believe that I was able to read something in such small print without my glasses. I have to say that I still can’t believe it sometimes and am glad every time I have a moment like that. In the first few days, I often had the feeling of having forgotten something and tried many times to push my no longer present glasses up my nose. It is an extremely liberating feeling to be able to go through daily life without glasses. Not only because the restrictive glasses frame is no longer there, but also because the first thing I do in the morning is no longer reach over to my bedside table for my glasses. Of course, I still reach over there sometimes, but then I am happy that nothing is there anymore. I’m simply delighted and happy that I did it and am looking forward to celebrating my wedding without glasses or contact lens problems.

Katharina Cramer

"LASIK"
by Nertila Asani

asani

I have needed glasses since I was at primary school (because of short-sightedness) and got my first contact lenses at 14. Everyone who has used glasses or contact lenses knows how unpleasant both can be (glasses steaming up when entering a heated room in winter, or falling asleep with contact lenses and having dry eyes the next day, or even conjunctivitis).

My situation is a little different, as my father is an ophthalmologist and I understood first-hand how easy it is to be rid of both (glasses and contact lenses) in just a few seconds. However, I still had reservations, as I was simply afraid and could not imagine how it would be to have my eyes operated on or how I could lie still and keep my eyes open, staying calm when a surgical instrument comes closer and closer. For this reason, I kept putting it off, although I saw how many successful LASIK operations my father carried out on a daily basis and how happy people were when they left the clinic. On my 22nd   birthday, I finally gathered my courage and decided not to run away anymore and to finally go through with it. One of my best friends from Zurich decided to have the surgery at the same time and we both had the LASIK operation on the same day.

The day of the operation itself:

Before the surgery, I was given a sedative, as I was extremely nervous. After a short wait, the eye was first numbed with local anaesthetic in the form of eye drops and I was given coverings for my shoes and hair. The operation itself was so fast, and every time when I think back to how nervous I was, I can only laugh at myself. I would lie down on the operating table again any time and have a LASIK operation without reservations or fear (and without a sedative). The only slightly unpleasant part is the placement of the lid speculum (to keep the eye open) and the “docking” onto the eye. After around 15-20 minutes, both eyes were finished and everything went smoothly. I can remember as if it were yesterday the moment of getting into the car and how rapturously I told my mother that I was able to read every single sign… An incredible feeling and one which is hard to describe to those who haven’t experienced it themselves. I felt like a new person and even though I didn’t look any different, as I wore contact lenses anyway, it seemed to me like everyone should be able to notice the change. After about four days, I flew to Los Angeles as I began my semester abroad there, and I had no complaints whatsoever. The same was true for my friend from Switzerland. She flew back after two days and still today has 100% vision like me.

The operation was now six years ago, and I would be perfectly happy to go through it again tomorrow. I have passed on my enthusiasm to others, and other friends of mine have also had the surgery. My best friend had the same reservations as I did and was simply afraid of the operation, but she flew from Munich to Dortmund especially to have the LASIK operation, with the reasoning that my father had carried out the surgery on his own daughter, proving that it is 100% effective. She is also still contented and still has 100% vision after four years.

I can recommend the LASIK surgery, as it has made me into a new person and I even wish I could have the experience again. The moment after leaving the operating theatre when you are able to see the clock, the street signs and everything – an indescribable and unique feeling!

Nertila Asani

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